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Here's your account summary for October 2026

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MTD Spend

CAD$0.00

October total

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Order	Date	PO Number	Ship To Name	Total	Status
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All Orders

Order	Date	PO Number	Ship To Name	Items	Total	Status
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New Arrivals

Cartouche d'encre noire haut rendement Smart Mate compatible HP 68XL (7FP21TN)

CAD$40.39

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Cartouche d'encre tricolore haut rendement Smart Mate compatible HP 68XL (7FP20TN)

CAD$40.39

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Cartouche de toner jaune compatible Lexmark 75M10Y0

CAD$63.72

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Cartouche de toner magenta éco-compatible Lexmark 75M10M0

CAD$63.72

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Cartouche de toner noir éco-compatible Lexmark 75M10K0

CAD$63.72

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Cartouche de toner cyan éco-compatible Lexmark 75M10C0

CAD$63.72

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Cartouche de toner noir Xerox 006R04831 éco-compatible

CAD$86.49

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Cartouche de toner jaune compatible Xerox 006R04830

CAD$86.49

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Cartouche de toner magenta Xerox 006R04829 éco-compatible

CAD$86.49

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Cartouche de toner cyan Eco.Compatible Xerox 006R04828

CAD$86.49

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Cartouche de toner jaune compatible Xerox 006R04688

CAD$94.46

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Eco.Compatible Cartouche de toner magenta Xerox 006R04687

CAD$94.46

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My Wishlist

Return Materials Authorization (RMA) Request

For speedy processing of your return, please fill out this form in full.

How the RMA process works: Submit this request → We review (4–5 business days) → RMA# emailed to you → You ship with RMA# on the box → Inspection & credit

1 Customer Information

Company Name *

Please enter your company name.

Account # (if known)

Contact Name *

Please enter the contact name.

Phone *

Please enter your phone number.

Email *Your RMA# will be sent to this address.

Please enter a valid email address.

RMA#: assigned by InkQuest after approval. It must be clearly marked on the outside of the shipping container. All RMA#s are void after 30 days.

2 Products to Return

Product *	Invoice or Order# *	Serial Number	Qty *	Price	Problem — please be specific *

Please add at least one product and fill in all required fields.

Photos of defect / print sample (recommended for defective goods) Defective products must be accompanied by a print sample. Select photos here — attach them to the email in the next step.

Total file size exceeds 10MB — please remove some files or use smaller photos.

3 Reason for Return

InkQuest Errorreport within 5 days

Wrong item shipped, short shipment, billing error.

Defective Goodsreport within 90 days

Product does not work as expected. Must be in original packaging with a print sample.

Other

Please select a reason for the return.

4 Request Your Return To

InkQuest — Edmonton, AB

14617 134 Ave NW, Edmonton, AB T5L 4S9
Tél: (780) 454-4321 · Fax: (780) 452-5405 · sales@inkquest.com

InkQuest — Richmond, BC

Unit #5, 13520 Crestwood Place, Richmond, BC V6V 2G3
Tél: (604) 273-1013 · Fax: (604) 273-1593 · csrbc@inkquest.com

InkQuest — St-Eustache, QC

330 Industrial Blvd, Suite 7, St-Eustache, QC J7R 5R4
Tél: (450) 491-5050 · Fax: (450) 472-0678 · csr@jcmd.ca

Please select where you will ship the return.

5 Return Conditions

Please read: any deviation from these instructions may result in delay or refusal of credit.

Defective products are in original packaging and a print sample is included. Non-defective returns are in original packaging, without labels or stickers, and in resellable condition. I understand a 20% restocking fee may apply, unauthorized collect shipments will be refused, and the RMA# is void after 30 days.

Please confirm all return conditions.

Return windows: InkQuest errors — report within 5 days · Defective goods — report within 90 days · All RMA#s void after 30 days from issue.

6 Signature

Print Name *

Please enter your name.

Title / Position (optional)

Date *

Signature (type full name) *

Please type your name as signature.

By submitting, you confirm the information above is accurate and agree to the return conditions.

Request Received

Your RMA request reference:

Sending your request…
InkQuest will review within 4–5 business days and email your official RMA#.
Your print dialog will open — save or print your copy, then write the RMA# on it and place it on the box.

📦 Print this form and put it in the box with your return product.
When your RMA# arrives by email, write it below before shipping.

RMA#

For InkQuest / JCMD internal use: RMA# ____________ · Approved by ____________ · Date ____________ · Credit / Replacement issued: ☐ Yes ☐ No

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Order History (last 6 months)

Invoices

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Recent Orders

All Orders

New Arrivals

Cartouche d'encre noire haut rendement Smart Mate compatible HP 68XL (7FP21TN)

Cartouche d'encre tricolore haut rendement Smart Mate compatible HP 68XL (7FP20TN)

Cartouche de toner jaune compatible Lexmark 75M10Y0

Cartouche de toner magenta éco-compatible Lexmark 75M10M0

Cartouche de toner noir éco-compatible Lexmark 75M10K0

Cartouche de toner cyan éco-compatible Lexmark 75M10C0

Cartouche de toner noir Xerox 006R04831 éco-compatible

Cartouche de toner jaune compatible Xerox 006R04830

Cartouche de toner magenta Xerox 006R04829 éco-compatible

Cartouche de toner cyan Eco.Compatible Xerox 006R04828

Cartouche de toner jaune compatible Xerox 006R04688

Eco.Compatible Cartouche de toner magenta Xerox 006R04687

My Wishlist

Return Materials Authorization (RMA) Request

1 Customer Information

2 Products to Return

3 Reason for Return

4 Request Your Return To

5 Return Conditions

6 Signature

Request Received

Total Spending

Order History (last 6 months)

Invoices

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Saved Addresses

Profile

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